Acoustica FAQ knowledgebase http://acoustica.com/kb/16/ http://acoustica.com/kb/I-am-having-trouble-entering-in-my-registration-information_978.html Make sure to use the exact information in your registration email. You will have the following info in your registration email: Email/ID : example@example.com Serial Code : XXXXX-XXXXX-XXXXX-XXXXX Ent er your Email or ID into box 1 and... Photos Forever/Registration Thu, 19 Jun 2008 14:27:59 -0500 http://acoustica.com/kb/Why-isnt-it-finding-my-photos_973.html Not all images on your computer are your photos and so we have to be selective in the photos we show initially. However, if you know the directory that your pictures are in, you can always add that directory. On the second screen of the... Photos Forever/Finding Your Photos Thu, 19 Jun 2008 14:26:41 -0500 http://acoustica.com/kb/How-do-I-remove-a-folder-of-photos-or-images-I-dont-want_972.html The software is really designed to back everything up and err on the side of over-doing it. However, you can select an image that is in a folder you don't want. After selecting it, uncheck the folder checkbox underneath the preview image area. This... Photos Forever/Finding Your Photos Thu, 19 Jun 2008 14:26:15 -0500 http://acoustica.com/kb/What-file-formats-are-supported_970.html The software automatically supports the following image formats: jpg, jpeg, jpe (JPEG) png bmp (Windows Bitmap) jfif, tif, tiff pef, ref, raf, dcr, crw, nef, x3f (RAW digital camera formats) Version build 15 allows... Photos Forever/Finding Your Photos Thu, 19 Jun 2008 14:24:55 -0500 http://acoustica.com/kb/How-can-I-backup-photos-and-images-sent-to-me-by-email_969.html You will need to add your email attachment directory to the "Custom Folders" and make sure that "Custom Folders" is checked. Click "Edit" to add the directory. Check for more information depending on email program that you use. Outlook or... Photos Forever/Finding Your Photos Thu, 19 Jun 2008 14:24:06 -0500 http://acoustica.com/kb/Changing-the-size-of-the-printed-photos_977.html After successfully burning the CDs and DVDs, you will have a chance to print out all the images for reference! You can adjust the size of each image. For many people, a 1/2 inch image is pretty useless. It is fine for those of us with 20/20 vision,... Photos Forever/Printing Thu, 19 Jun 2008 14:22:20 -0500 http://acoustica.com/kb/Get-organized-Make-a-binder-of-your-archived-photos_976.html When you backup your photos and print out your images, don't just shove them in your desk! The whole process could be invalidated. You really should print a label for each CD or DVD with Acoustica CD/DVD Label Maker and use a 3-hole punch for the... Photos Forever/Printing Thu, 19 Jun 2008 14:21:09 -0500 http://acoustica.com/kb/Burn-failures-troubleshooting_968.html There are many many reasons why a burn can fail. Here are some things to check: Try a different blank CD or DVD. Do a test first Try a different brand of blank CD or DVD. Sometimes Sony CDRs work better with Sony burners or TDK"s... Photos Forever/Burning Your Photos Thu, 19 Jun 2008 14:20:34 -0500 http://acoustica.com/kb/What-does-reordering-do_966.html Reordering is a very handy way of making sure that your photos are easily identifiable. For example, you may have 10 folders filled with images from your digital camera and they may be titled "dig-camera001" thru "dig-camera200". However, when... Photos Forever/Burning Your Photos Thu, 19 Jun 2008 14:17:54 -0500 http://acoustica.com/kb/It-fails-to-find-a-supported-CD/DVD-burner_964.html This is the worst problem to get with this software, because it is essentially useless if it cannot find a supported CD or DVD burner! There are a couple of things you can try, though. If it is a USB or external burner, make sure it is... Photos Forever/Burning Your Photos Thu, 19 Jun 2008 14:15:35 -0500 http://acoustica.com/kb/Include-Photos-Forever-installer_967.html This is a handy way of distributing the software to friends and family that may want to try it out. And it provides for an easy way of making a backup copy of a CD. It will create a file called "Photos-Forever.exe" on your new CD. Run this and it... Photos Forever/Burning Your Photos Fri, 11 Apr 2008 15:39:37 -0500 http://acoustica.com/kb/After-burning-the-CD/DVD-appears-blank_965.html Due to ASPI layer system conflicts, you may need to quit Photos Forever in order to see the photos you have just burned. This should only happen when using the Goldenhawk burning engine. Photos Forever/Burning Your Photos Fri, 11 Apr 2008 15:39:37 -0500 http://acoustica.com/kb/Playing-a-slideshow-on-your-DVD-player_975.html Some DVD players can play "JPEG Photo CDs". If your photos are in the JPG format (most are), then you can simply put your CD in your "JPEG Photo" DVD player and it will start a slideshow! Photos Forever/Miscellaneous Fri, 11 Apr 2008 15:39:37 -0500 http://acoustica.com/kb/Photo-CDs-Print-your-photos-professionally_974.html Printing out your photos on your own computer and printer for real world use can be hard, time consuming and EXPENSIVE! Why not print them at a professional photo machine. Create a CD with Photos Forever and you can take the CD to most stores with... Photos Forever/Miscellaneous Fri, 11 Apr 2008 15:39:37 -0500 http://acoustica.com/kb/What-are-the-different-search-options-on-the-second-screen-_971.html "My Pictures" checkbox - This will add all photos found under your My Pictures directory. (This will not add pictures from other users on your machine.) "CD/DVD Drives" checkbox - This will add any photos found on any CD or DVD drives on your... Photos Forever/Finding Your Photos Fri, 11 Apr 2008 15:39:37 -0500