Troubleshooting
Playback And Recording
Can't Play Sound!
Recording Is Not Working!
Sound Is Breaking Up / Popping Or Clicking
Sound Is Delayed Or Lagging (Latency)
Notes Will Not Stop Playing
Recordings Are Drifting And/Or Start At The Wrong Time
Recordings Are Not In Sync
Managing Recording 'Takes'
ASIO Is Not Available
I Can't Hear Myself During Recording!
New Tracks Are Recording Sound From Old Tracks
Formats
Mixcraft Won't Load The Sound
Sound Plays Back To Slow Or Fast
WMA File Support
Effects
How Can I Disable Certain Effects From Loading?
How Do I Add A VST Effect?
How Can I Hear Effects During Recording?
CD Burning
My CD/DVD Recorder Is Not Supported!
I Am Getting Burn Failures
How Do I Get Rid Of The Two Second Gap Between Tracks On My Burned CD?
The Burned CD Does Not Play In My Car or Home CD Player
Video
Video Loading Problems
Video Playback Problems
Downloading Sounds
Can't Download Sounds In Library
If you are still having problems, please visit our support with online help, videos, FAQs, tutorials and customer support.
Playback And Recording
Can't Play Sound!
Recording Is Not Working!
Sound Is Breaking Up / Popping Or Clicking
Sound Is Delayed Or Lagging (Latency)
Notes Will Not Stop Playing
Recordings Are Drifting And/Or Start At The Wrong Time
Recordings Are Not In Sync
Managing Recording 'Takes'
ASIO Is Not Available
I Can't Hear Myself During Recording!
New Tracks Are Recording Sound From Old Tracks
Formats
Mixcraft Won't Load The Sound
Sound Plays Back To Slow Or Fast
WMA File Support
Effects
How Can I Disable Certain Effects From Loading?
How Do I Add A VST Effect?
How Can I Hear Effects During Recording?
CD Burning
My CD/DVD Recorder Is Not Supported!
I Am Getting Burn Failures
How Do I Get Rid Of The Two Second Gap Between Tracks On My Burned CD?
The Burned CD Does Not Play In My Car or Home CD Player
Video
Video Loading Problems
Video Playback Problems
Downloading Sounds
Can't Download Sounds In Library
If you are still having problems, please visit our support with online help, videos, FAQs, tutorials and customer support.