Email to friend
Multiple emails allowed. Separate with commas

Confirmation code image

Type the characters in the image above exactly as you see them

Skips and pops are in my ripped tracks!

Older CD drives (readers) do not have the ability to seek properly to a position on a CD and, thus, if they get out of sync, it will produce a pop in the audio. Here are some things to try.

* Make sure the CD is clean and does not have scratches on it. (It may be permanently damaged and there may be no way to avoid the pop.)

** Disc cleaning systems such as Digital Innovations "SkipDr" clean up scratches/errors surprisingly well! You may also try cleaning your CD lenses!

* Try turning the "Jitter" setting to "ON" in the Preferences on the "Ripping Tracks" section. (Ripping may be more accurate, but slower.

* Try ripping the CD on another CD drive if you have more than one.

* Shut down other programs, including screensavers and virus checkers to free up your computer"s resources.

* Try ripping to WAV format, instead of MP3. (This requires less computer power.)

* If you are using the Goldenhawk Rip/Burn engine, try changing your ASPI layer. If you are using Acoustica, try un-checking it to use the default Window"s ASPI layer.

* Try purchasing and installing a new CD Drive. (Writers and readers are pretty inexpensive these days.)

* Contact our support staff.